CONDITION
PRODUCT DESCRIPTION
We take great care to ensure that all items are accurately described and depicted and that they are in the condition stated. We thoroughly inspect each item to check for authenticity and quality.
Each item that we receive is thoroughly authenticated by our team of experts, who have years of experience working with designer brands. We use a combination of technology and manual inspection to ensure that every item we sell is 100% authentic.
Once an item has been authenticated, we then appraise and evaluate it to determine its value. Our team carefully considers a variety of factors, including the brand, style, condition, and rarity of the item, as well as current market trends and demand.
All of this information is then included in the product description, so you can make an informed decision when purchasing. We provide detailed information about the item's condition, including any flaws or signs of wear, and we also include multiple high-quality photos from every angle to give you a complete view of the item.
In addition to the information provided in the product description, we are always available to answer any questions you may have about a particular item. We believe that transparency is key when it comes to buying pre-owned luxury items, and we want you to feel confident and informed throughout the entire process.
PRICING
We pride ourselves on offering a curated selection of pre-loved luxury items. Our pricing is based on two factors: the second-hand market and the condition of the item. We use a five-point scale ranging from fair condition to brand new, with each item carefully evaluated and priced accordingly.
While we accept items in fair condition, please note that we do not accept items with excessive wear and tear. In most cases, our fair condition items are vintage bags with character and history. Our pricing formula takes into account the condition of the item, its rarity, and the brand to ensure that you're getting a fair and competitive price.
Our team of experts has years of experience in the luxury resale market, and we use that expertise to provide you with transparent and reliable pricing. You can trust that every item on our site has been thoroughly vetted and priced with the utmost care.
If you have any questions about our pricing or how we determine the value of our items, don't hesitate to reach out to our team. We're always happy to chat and help you find your perfect piece.
BEYOND THE ITEM
Although not all items may come with their original box, dust bag, or cards, rest assured that our team takes the necessary measures to authenticate all products and ensure their quality before they are listed on our website. Additionally, we provide a RETYCHE dust bag with your purchase to help protect your new designer item during transit. We value your trust in our products and aim to provide the best experience possible.